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Terms and conditions

Agua Azul

General Info

Your reservation is processed through a secure and certified computer system (Thawte SSL Certificate). All personal data will be treated in a secure and confidential manner. Your personal information will only be used to process your reservation. Payments: on arriving in the Resort You will only pay for your stay at the Resort. There will not be credit card charge for making the reservation. Free of charge cancellations Bookings must be cancelled 24 hours before the arrival date otherwise or in case of no show 1 night will be charged on your credit card. Cancellations are free of charge provided you adhere to the conditions set. During the booking online process cancellation conditions are clearly indicated, which may vary depending on the room type, offer or period booked. Also check the room description.

Check-in and check-out

Check-in time: 16:00 h Check-out time: 12:00 h


Access to pets is prohibited (Except for service animals)

Credit cards accepted

The following credit cards are accepted: Visa Euro/Mastercard Maestro


The Hotel reserves the right to check the credit card’s validity before the date of arrival.
Extra beds and cots are available only on request.
The hotel must confirm availability.
Animals Not allowed.

Only adults. +16 years old.